What is a crossfactor?
A crossfactors is an interaction between human endeavors and technology - particularly as they occur in unexpected ways. They encompass the ways technologies affect our personal lives, the products we build and use, all types of organisations and society at large.
Examples of Crossfactors
Cybersecurity
The intersection of technology infrastructure and human vulnerability, where digital threats challenge organizational resilience.
Alarm Fatigue
When alert systems overwhelm human attention capacity, reducing effectiveness and increasing risk of critical signals being missed.
Algorithmic Bias
Where automated decision-making systems reflect and amplify human prejudices, impacting fairness and equity at scale.
Mental Health
The complex interplay between digital connectivity and psychological wellbeing, affecting how we relate to technology and each other.
The Human Factors Approach
To date, Human Factors Engineering has been a neglected approach from which to assess AI. This framework emphasizes the importance of understanding human behavior, capabilities, and limitations in the design and implementation of AI systems.